Custom Orders – Unforeseen Circumstances

In the event of any unforeseen issues related to custom order processing or delivery, we may require up to four (4) weeks to investigate and resolve the matter. During this period, no additional charges will be applied to the buyer.

As our products involve custom printing and personalization, additional communication may occasionally be required to confirm design details, color tones, layouts, or other specifications. This process ensures that the final product meets expectations and delivers the best possible customization experience.

This timeframe allows us to carefully review all details and provide the most appropriate solution. We kindly ask for your cooperation and understanding throughout this process, as clear communication helps us achieve the highest quality outcome for your custom order.